Costa Mesa’s Business Assistance Collaborative (BAC), is a team comprised of the City of Costa Mesa, Costa Mesa Chamber of Commerce, Travel Costa Mesa, South Coast Metro Alliance, and other community member volunteers developing a structure to support the economic recovery post COVID-19. This effort aims at gathering data, mobilizing the people behind supply and demand, and sharing a unified, persistent and consistent message. The City is coordinating the Costa Mesa’s BAC program, which is pulling together data to track and inform, build out a shop local campaign, staff a proactive call center, and provide a virtual watering hole (website) for members of the community to obtain information and updates regarding local businesses. As the leaders of our City deliberate and assess the complex task of transitioning and operating in several stages of state government-guided phases, Costa Mesa’s BAC will provide data to assist in deliberations at the local level and support the development and assessment of policies and procedures to respond to the needs of our local business community.

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Why a proactive call center?

To ensure that the City develops policies, programs, and plans that can help businesses survive, transition smoothly to each phase, and be ready to act quickly when the community is able to settle into a longer term solution Costa Mesa’s BAC is gathering operational information about Costa Mesa Businesses. This information will be available on our Explore Page and an easy to use fashion for all shop Costa Mesa enthusiasts to access. Furthermore, through this outreach the BAC is collecting information about how COVID-19 closures have impacted them and how successful Federal, State, Regional, and Local policies or programs have been in softening the adverse impacts of these closures. This significant outreach is so BAC can help guide leadership with accurate local input and Costa Mesa businesses can get the help they need.